Our system is set up to offer you these shipping options as you complete checkout:
US Domestic Standard (UPS or FEDEX)
US Domestic Express/Overnight (DHL or USPS)
Canada - Global Express Mail (EMS)
Canada - Priority Mail International
Overseas - Global Express Mail (EMS)
Local Pick-up or Drop-off (no charge)
International customers: For shipments to Canada, the customer can choose either Priority Mail International or Global Express Mail (EMS). We will only use Global Express Mail (EMS) for overseas orders, however.
Our shipping options have proven to be fairly close to actual charges. If you are overcharged by a relatively significant amount (a case that can arise with small, expensive items ordered alone), you will likely receive a partial discount, refund, or reimbursement. It is NOT our goal to profit from shipping overcharges. Also, if shipping costs turn out to be understated, we do not assess additional charges.
Returns
Unless special circumstances exist, only unopened and unused items are permitted for returns. We will not accept returns 30 days after shipment. Returned items are subject to a 15% restocking fee. There are no refunds for shipping charges. Contact us to initiate a return.
